Privacy Policy

Store Policy

Last updated: 3/9/2025

Welcome to Permaculture Apartment! Before making a purchase, please review our store policies regarding physical books, digital downloads, refunds, shipping, and general inquiries to ensure a smooth experience.

Refund Policy

Digital Products:

All digital products sold in our store are instant downloads. Due to the nature of digital content, all sales are final—we do not offer refunds, exchanges, or cancellations once a purchase has been made.

Physical Books & Products:

We take great care in printing and shipping your order. All sales are final unless the item arrives damaged or incorrect. If you receive a defective or incorrect item, please contact us within 7 days of delivery with clear photos of the issue, and we will assist you with a replacement.

By completing your purchase, you acknowledge and agree to this policy.

If you encounter any issues, please contact us at

info@permacultureapartment.com—we are happy to assist you!

Shipping Policy for Physical Products

Processing & Fulfillment:

Physical books are printed and bound on demand. Orders typically ship within the estimated time period stated on the checkout page, but may take longer during peak times.

Shipping Rates & Delivery Times:

Shipping rates are calculated at checkout based on your location. Delivery times depend on the shipping method selected at checkout.

📦 Once your order ships, you will receive a confirmation email with tracking details (if applicable).

International Orders:

We currently ship to the U.S., U.K., Canada, Japan, and most of Europe and Asia. If your country is not available at checkout, please contact us at info@permacultureapartment.com, and we’ll see if we can manually process your order.

Customers are responsible for any customs fees, duties, or taxes required by their country.

Delivery of Digital Products

Once payment is processed, you will receive an instant download link via email. Please ensure that you enter the correct email address at checkout.

If you do not receive your download link, check your spam/junk folder or contact us at info@permacultureapartment.com.

License & Usage Rights

All digital products purchased from Permaculture Apartment are for personal use only. Redistribution, resale, or modification of any part of our content is strictly prohibited.

Frequently Asked Questions (FAQs)

1. Can I get a refund if I change my mind?

Digital Products: No, all sales are final and non-refundable. Please read the product description carefully before purchasing.
Physical Books: We only offer replacements for damaged or incorrect orders.

2. What should I do if I didn’t receive my download link?

First, check your spam/junk folder.
If it’s not there, email us at info@permacultureapartment.com with your order details, and we’ll resend it.

3. Can I share my digital download with others?

No, digital products are licensed for individual use only. Sharing, reselling, or redistributing the files is not allowed.

4. Can I use this content for my business or client projects?

Unless explicitly stated, digital products are licensed for personal use only. If you need commercial rights, contact us at info@permacultureapartment.com to discuss licensing options.

5. What format are digital downloads in?

Digital products are typically provided in PDF or PNG format. Please ensure you have the necessary software to open these files before purchasing.

6. Can I print my digital workbook?

Yes! Our workbooks and guides are print-friendly. For best results, we recommend using high-quality paper or visiting a print shop.

7. How long will it take to receive my physical book?

Physical books are printed on demand and typically ship within [your estimated timeframe, e.g., 5-7 business days].
Once shipped, delivery times depend on your selected shipping method.

8. What should I do if my book arrives damaged?

Please email info@permacultureapartment.com within 7 days of delivery with clear photos of the issue. We’ll arrange a replacement if applicable.

Contact Information

If you have any questions, feel free to reach out at info@permacultureapartment.com. We’re happy to assist you!

Permaculture Apartment operates the http://permacultureapartment.com website, which is a blog.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the permacultureapartment.com website.

If you choose to use this blog, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at http://permacultureapartment.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read "What Are Cookies".

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

info@permacultureapartment.com